Villow
All posts
6 August 2026 9-min read

The builder-buyer agreement in Gurgaon: the clauses that decide what happens when things go wrong

Nobody reads a 60-page agreement at the booking desk. But a handful of its clauses determine whether a two-year delay costs the builder anything, and whether you can walk away. Here is what the law already gives you, and what the paper tries to take back.

The agreement is handed to you after you have already paid.

That sequence is the whole problem. By the time the builder-buyer agreement arrives, the booking amount is gone, the flat feels like yours, and the incentive to argue over clause 11.3 has evaporated. Builders know this.

The Real Estate (Regulation and Development) Act, 2016 was written partly to break that sequence. Several of its provisions apply whatever your agreement says, and a clause that contradicts them is not automatically enforceable just because you signed it. Knowing which is which is most of the battle.

The 10% rule — the one to check first

Section 13(1) of RERA bars a promoter from accepting more than 10% of the cost of the apartment as an advance or application fee without first entering into a written agreement for sale and registering it.

If a Gurgaon builder has taken 20% or 30% from you and the agreement is still 'being prepared', that is not a delay in paperwork. It is a breach of the statute, and it is your leverage.

What the statute gives you regardless of the contract

You buy carpet area, not super area

Section 2(k) defines carpet area as the net usable floor area within the walls, and RERA requires sale on that basis. If the agreement prices the flat on super area or 'saleable area' without disclosing carpet area, the disclosure obligation has not been met. Our separate guide covers how much the two differ in practice.

The plans cannot change without your consent

Section 14 bars alterations to the sanctioned plans, layout and specifications of your apartment without your previous written consent. Changes to the wider project need the consent of two-thirds of the allottees. A clause reserving the builder's 'sole discretion' to alter layouts sits against the statute.

Structural defects are covered for five years

Section 14(3) makes the promoter liable to rectify structural defects, defects in workmanship, quality or provision of services brought to notice within five years of possession, at no cost, within thirty days. A contract clause shortening that window is contradicting the Act.

Advertisements are not puffery

Section 12 makes the promoter liable to compensate a buyer who suffers loss after relying on information in the advertisement or prospectus. The brochure is not a mood board; it is a representation you are entitled to rely on.

Delay gives you a choice

Section 18 lets you either withdraw and take a refund with interest, or stay and claim interest for every month of delay. That choice is yours, not the builder's. It survives a clause saying your only remedy is to wait.

The building must eventually become the residents'

Section 17 requires conveyance of your apartment and of the common areas to the association of allottees, and section 11(4)(e) requires the promoter to enable that association to form. What happens after possession is covered in our guide to maintenance, IFMS and handover.

One-sided clauses have been struck down before

The classic Gurgaon agreement charges you 18% or more for a late instalment while offering a token rupees-per-square-foot-per-month if the builder is two years late. The Supreme Court has held, in Pioneer Urban Land and Infrastructure Ltd v Govindan Raghavan (2019), that such one-sided terms in a builder-buyer agreement can amount to an unfair trade practice and do not bind the buyer merely because the buyer signed.

Read the two penalty clauses side by side before you sign. The asymmetry between them is the most honest thing in the document — it tells you exactly how the builder expects the relationship to go.

The clauses to read first

Skip the recitals. Go straight to these.

  • The possession date — is it a fixed date, or 'subject to' a list of conditions that never expires?
  • The delay compensation clause, read against the buyer's late-payment interest clause
  • The force majeure definition — how wide is it, and does it include the builder's own approvals?
  • Termination and forfeiture — how much can the builder keep if you exit, and on what notice?
  • Any right reserved to add floors, alter FAR, or change the layout of common areas
  • Whether carpet area is stated, and what happens if the built area differs from the agreement
  • The EDC/IDC clause — whether it allows open-ended future demands
  • Any arbitration clause presented as your only remedy

An arbitration clause does not remove your right to approach HARERA. Section 79 bars civil courts from matters the Authority can decide; it does not convert a statutory remedy into a private one.

Enhanced EDC: what a builder may actually recover

Enhanced External Development Charges are a recurring Gurgaon fight. HARERA Gurugram has held that a promoter may recover only the actual charges paid to the concerned departments, on a pro-rata basis by unit area against total project area — and that the allottee is entitled to proof of those payments.

So the answer is not 'a builder can never pass on enhanced EDC'. It is that he must show you the receipts and apportion it correctly. Ask for the departmental proof before paying.

If the agreement already contains a clause you object to

  1. 1

    Ask for it in writing, before payment

    Send the objection by email and keep the thread. A clause you objected to in writing before signing is a materially different fact later than one you noticed after possession.

  2. 2

    Do not accept an oral assurance

    Gurgaon sales teams are fluent in reassurance. If the change is real, it goes into the agreement or into a signed addendum. Nothing else counts.

  3. 3

    Check the project's HARERA registration first

    The registration number, the declared completion date and the approved plans are on the HARERA record. If the agreement's possession date is later than the registered one, ask why before you sign, not after.

  4. 4

    Know your forum

    Complaints go to the Authority under section 31, with compensation adjudicated under section 71. The consumer commission remains available in parallel — the Supreme Court held in Imperia Structures Ltd v Anil Patni (2020) that consumer remedies are additional and concurrent, and that section 79 bars only civil courts.

The honest limitation

None of this makes a bad agreement good. In practice a large Gurgaon builder will not redraft his standard agreement for one buyer, and the realistic choice is often to sign or to walk. What the law changes is what happens afterwards — which clauses hold up when you are two years past the possession date and finally reading the document properly.

That is why the clauses above are worth ten minutes now. Not because you will negotiate them, but because they tell you what you are actually buying, and from whom.

Sources & citations
  • Real Estate (Regulation and Development) Act, 2016 — section 2(k) carpet area; section 12 liability for false information; section 13(1) 10% advance limit and registered agreement for sale; section 14 alterations and 14(3) five-year defect liability; section 17 conveyance; section 18 delay refund or interest; section 19 allottee rights and duties; section 31 complaints; section 71 compensation; section 79 bar of civil court jurisdiction.
  • Haryana Real Estate (Regulation and Development) Rules, 2017 — model agreement for sale annexed to the Rules.
  • Pioneer Urban Land and Infrastructure Ltd v Govindan Raghavan, Supreme Court of India, 2019 — one-sided builder-buyer agreement terms.
  • M/s Imperia Structures Ltd v Anil Patni, Supreme Court of India, 2 November 2020 — Consumer Protection Act remedies are additional and concurrent to RERA.
  • HARERA Gurugram, consolidated order in Complaint No. 1147 of 2019 and connected matters, dated 28 January 2021 — enhanced EDC/IDC recoverable only as actuals paid to departments, pro-rata, with proof.
  • Not stated here: any specific delay-interest percentage. The rate is formula-linked and changes; ask HARERA or check a current order rather than relying on a published figure.

Reading is the easy part. Trusting a listing is the hard part.

Every home on villow is verified before you see it — title, RERA, true carpet area, the all-in price — and your number is never sold to a wall of brokers.

Talk to a Villow advisor